Scheduling and Policies

Making an appointment with our Cambridge, Ontario, spa is easy. Instead of walking in, schedule an appointment and you'll be guaranteed a spot. At Bliss Spa, we ask that you arrive 15 to 20 minutes ahead of time to allow a stress-free check-in, changing, and pre-treatment decompression time.


Bliss Gift Cards

Find the perfect present for those who enjoy pampering themselves. Available in any amount, our gift cards never expire and are 100% transferrable. Please note that we do not refund gift cards or replace ones that are lost or stolen.

Please Advise Us

When booking your appointment, please let us know if you have any conditions, injuries, or take medications that might interfere with our treatments. The following may affect our ability to perform your requested spa services:

Pregnancy | Muscle or Joint Injuries | High Blood Pressure | Retin-A™, Avage™, Tazorac™, Differin™, or Accutane™ Medications | Photosensitising or Keratolytic Medications | Recent Laser or Plastic Surgeries

Cancellations

We require at least a 24-hour notice to cancel an appointment. A credit card number is needed to hold your reservation. Please note that once an appointment is booked, unless we hear otherwise, we expect you to arrive at our spa for your requested service. Skipped appointments are charged in full to the card number on hold. To cancel an appointment, please email us.


Price Changes

Bliss Spa reserves the right to modify, discontinue, or raise prices on certain treatments without prior notification to ensure that maximum standards of service and quality are met. If you have any questions, please ask a Bliss Spa staff member when booking your appointment. Prices are exclusive of applicable taxes.

Client Ages

We are pleased to welcome clients 16 years of age and older. All clients under the age of 16 require adult supervision in order to receive treatments. Unfortunately, we are unable to offer spa services or admission to clients under the age of eight years. Children of any age may not accompany parents for treatments.

Add to Your Enjoyment

To add enjoyment to your day and to help others enjoy their spa day as well, please turn off all mobile phones and devices when you enter our spa. Please let us know if we can make you more comfortable during your visit regarding massage pressure, lighting, or music volume. 

Ensuring Safety

Please keep any valuables that you've brought to our spa on your person for the duration of your visit. Bliss Spa is not responsible for any lost or stolen items. Ensuring your safety is crucial, and a 'guest-check' form must be completed before each treatment. For the convenience of others, smoking is prohibited throughout our facility.

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